FAQ

Frequently Asked Questions

Returns

I do hope you love the art you order but I understand when things don't work out. 

Please contact me at JannaBockArt@gmail.com if there are any issues with your order or if you would like to make a return so I can resolve any issues or anticipate the return. 

If possible and easiest, please reuse the packaging your order came in. 

Mail to:

Attn: Janna Bock

Keystone Art Space

338 S. Avenue 16, A3

Los Angeles, CA 90031 USA

Upon receipt, your total will be refunded, not including return shipping cost.

You will be notified when your return is received. It may take a few business days to see the refund in your account appear. 

Do you take commissions?

I don't take commissions at this time, but may make that an option in the future. Sign up for my e-mail list to be notified when commissions open up.

 

Do you sell prints?

I do! I sell open edition prints on this website and on Etsy at https://www.etsy.com/shop/JannaBockArt

I have a selection of prints available in a variety of standard frame sizes as well as some fun items like totes and puzzles. More items will be added over time so stay tuned or get on my email list to be notified of new items. 

If there's a specific piece you'd like a print of that isn't in my shop, let me know! Depending on the quality of the reproduction I am able to make (smaller pieces are easier to reproduce), I will put it in my shop. 

  

What's your process?

Over the years, I have developed an eye for the kinds of scenes I want to paint. I often make sketches of places and moments I enjoy. Storing the information in my mind to inspire a larger piece. Sometimes I use specific reference and plan out a composition and it's colors. Other times, when I need to just play, I will start with an abstraction and find the subject matter as I go along.

 

What materials do you use?

I love using acrylic paints. They are so versatile and freeing because they dry fast and the color doesn't change from wet to dry. Other materials such as book pages, crayon, sharpie and oil pastel sometimes make their way into my work. Experimentation keeps things lively.

I have used tempera paint and gouache for my smaller, on the go paintings.